For those who needs my support, I am sorry at the moment Internet connection on my side is very slow. This is because they are currently fixing a problem with a submarine cable connecting to Europe and US.
They said it will be fixed by 2nd May 2010.
My website will not have a problem because its hosted with GoDaddy.
It just a problem for me to give support as such using FTP or accessing website with a very slow connection.
Thank you for your patience.